IF Joyce is Serious
To engage staff Joyce needs to spend time on the shop floor and "listen" to what is said.Managers should not be present Retribution may otherwise be a consequence of honesty.
He should not dismiss opinions that differ from what he has been told.
Managers should be directed to cease the adversarial style of people management that has become a hallmark of the workplace over the last 10 years.
Trust and respect need to be rebuilt.Employees need to be able to contribute to the growth and well being of the corporation.Its survival is more important to the shop floor than it is to management.In general those at the coalface have been with Qantas a lot longer than management.When Joyce leaves the majority will still be here.
Been at Qantas for 20 years?How many CEOs have come and gone?.
Only one stayed too long and made a mess.
Lets hope Joyce doesnt do the same