Hi TG, I guess anything is worth a go.Like to have seen the situation you described , lol.
Not sure if its improved but the new BKK airport is a balls up.Seen some shockers done there with staffies ( not to mention full payers! )
QF, BA etc I hear sacked a lot of their more highly paid (experienced) gnd staff when the move from don muang took place and the kids who took their place just didnt get it.Nothing left on time, staff were put thru the mill not so much on purpose but inexperience. couples seperated in different classes even when seats were available .Minors seperated from their parents.Hand ball to the cabin crew to beg others to change seats.Again the CC did a great pro job.
And the killer of being hung out to dry until nearly pushback for no good reason while they *&^% around endlessly .I've never had a good experience going thru the new BKK port.Lovely peole but lacking training experience initiative? I dont know what but its been pain and suffering.