Was flying regular on Singapore Airlines from maybe 40-50 flights have had smaller "incidents" but ALWAYS they took care of the problem with 100% satisfaction.
Stupid as i was i did join KLM`s Flyingblue program (more convenient for my Manila flights) and keep flying KLM,,BUT that was a big mistake compared to Singapore ,,when you have problems 5 times out of 10 they sucks ( flying blue help desk we should not even talk about)
Singapore equals quality ,,period