Ryanair built up their profits from /... people like me and similar.
Ryanair are steadily whittling that away. Because we get the same standad of service as those paying lower fares. If we are going to be messed /... that is a step towards the competition. If we continue to be laughed at when attending business meetings because we travelled Ryanair and get asked if we had to travel standing up, or had to pay for the toilet, that's a negative. /...
there are a lot of people in business suits on Ryanair. I doubt any of them paid anything like the low headine prices /... That's the market to lose.
WHBM, you are so right. Ryanair can fill up the planes offering £1 flights, but they NEED the travellers like you and CANNOT afford to abuse (and lose) them. Yet we still observe the self-inflicted disastrous defamation of their own image. Whatever the reason (personality-derived?), no scent of fineness, elegance in the
PR... some psychology lessons required?