Re Staff Travel
The introduction of FBT effectively removed most of the Staff Travel profit to the Airline.
The new Altea system does not show the Staff members start date, so it is not possible, as it was with QUBE to see all the information.
EG QUBE would show 42YJ1785
Altea only shows 42YJ17
So the agent relies on the "system" getting it right!
OCCR re onload/upgrade, if there is only one seat left on the Aircraft in J class, and both pax have an entitlement to J class, then the pax with the higher onload gets on, and into J
So if you had 2 pax, one with a 40YJ17 the other a 42YJ13, and one JCL seat left at flight close,the higher 40Y onload is the only one to get on, then the regrade comes into it, and as they are entitled to Jcl they get the seat!
If however that pax was 40YY,then the 42Y pax gets on.
Bear in mind the QF Domestic and International systems are different,
with Domestic all staff can purchase upgradeable tkts and the order of upgrade is determined by length of service only.
International upgrade is determined by position in the company.
Domestic Upgrade categories were adjusted some time back to ensure beneficiaries did not get upgrades ahead of current staff.
The current Jetstar onload system allows for beneficaries to be onloaded before actual JQ or QF staff if they got in the que first!
Last edited by avion346; 1st Aug 2009 at 01:23.
Reason: spellinf