Lowerlobe, don't take my comments so personally. The discussion here is about 'service'- particularly as it relates to the passengers.
I haven't staff traveled often but I travel relatively frequently either on duty travel or with my 'other' job. The service is mostly adequate to good, sometimes exceptional but when we 'miss' it's particularly bad.
I'm the first to admit that some techies provide average to poor 'service' to the remainder of the crew and passengers. Perhaps we are as inconsistent as the cabin crew service can sometimes be. The big difference is that our ability to impact adversely on the passenger experience is is somewhat limited when it's all going well.