Whilst searching for info on
JG’s request I was reminded that ‘trust in automation’ appears in several documents.
The comparison between humans and automation is interesting. If a Captain trusts the FO to fly the aircraft - has faith or belief in the person, then is there any difference in the nature of ‘trust’ in automation?
Human trust stems from knowledge of a person, but in our industry more often from standardized training where there is an acceptable level of capability, i.e. the person can be trusted to conduct his duties in a range of situations.
So the question might be how we achieve a similar understanding about automation.
SOPs that require maximum use of automation duck the issue; - trust autos all the time. Conversely SOPs which enable the crew a choice of when to use autos might also fail in defining the level of trust as it depends on knowledge of the automation’s capabilities and reliability – is s/he (it) a ‘good chap’.
… More thinking required.
Is trust in humans comparable to trust in machines?
The cognitive capabilities of humans.