Old bags
Positioning over with AC a few times this year, it has been astounding to witness the apathy (punctuated by short bouts of rudeness) displayed to the pax by the cabin crew....old boilers of both genders...well sort of, if you get my drift.
There was not one shred of evidence of service orientation on any of the flights. And the groundstaff in Canada were no better.
They deserve to lose their jobs, but when they do, the company will have folded. And this is unlikely.