PPRuNe Forums - View Single Post - When does a delay become a cancellation?
View Single Post
Old 23rd Jul 2009, 10:04
  #38 (permalink)  
geoff1248
 
Join Date: Jun 2009
Location: York
Posts: 45
Likes: 0
Received 0 Likes on 0 Posts
Update

Have just received some advice from the AUC that the terminology used by Easyjet i.e. re-scheduling, is just a smoke screen. Flights are either delayed or cancelled, no other option exists. Apparently this term has only recently been introduced by Easyjet (and no other airline) and is seen as a means of confusing complainents.
AUC are on the case
geoff1248 is offline