Having recently done a round of CV firing i met with a situation of many operators not bothering to respond (all relevant info was included). After a call to the British European recruitment department they confirmed that they have been so inundated that i wouldn't be getting a reply (oh well theres 26p i won't see again). I imagine all the same people are sending to all the same operators. I suppose the only chance of making sure your CV is on the top of the pile is to keep sending updates and hope you don't **** them off. As for people not including relevant information on there CV, that is quite incredible!!