I know, its another JPA thread, but having spents several hours swearing at a computer screen today, I can't let this pass.
JPA - 'Unfit for purpose' - National Audit Office
BBC NEWS | UK | UK Politics | MoD accused of wasting millions
I'd say that criticism from the NAO was pretty serious
.....The MoD also faces criticism that the system used to pay salary and allowances to 191,000 service personnel was "unfit for purpose".
The Joint Personnel Administration system was full of errors with nearly 15% of payments - worth an estimated £140m - either containing mistakes or unable to be substantiated.
At the same time, the NAO said there has been a growth in suspected fraud in expenses claims, which were subject to limited - and, in some cases, no - back-up checks.
"Although the MoD has made some improvements to its payroll and HR systems over the past year, I consider that there are important issues which have not been fully addressed," said Amyas Morse, the NAO's chief executive said.
"Further significant changes are required."
The MoD said errors in the payroll system were being addressed and its priority was to ensure that all serving personnel continued to be paid on time.