I use Ryanair regularly and on the whole I find their service reliable and punctual. The prices they charge, even when you take in all the "extras" are still good value in my view. Why then, do they not just lump all these fees/taxes/charges, whatever you want to call them into one lump figure instead of giving their customers the impression they are being ripped off by flagging up all the extras?
I paid 51 euros flying EDI - MRS a few weeks ago, which is incredible value, but looking at the breakdown on the confirmation could give some passengers the impression they were being gouged. Also the attitude of MOL towards those who pay his wages could be improved by a visit to charm school. Despite what people say, there is such a thing as bad publicity.