corporations would be forced to rethink their policies and provide the consumer a decent SERVICE
I'd say that 20k checked and 10k cabin in economy is a decent service.
It's not as if they're changing their minds at check-in and charging you for something that was promised for free.
People (those who are functionally literate, anyway) are aware of the policy and if they want to try it on, fine.
But don't start yelling "Unfair" if the airline doesn't want to play ball.
And for goodness sake, DON"T SHOUT AT THE STAFF