I suppose at the end of the day it all comes down to semantics- define cancelled. With the EU being involved things are bound to become complicated and I guess there are times when an EU NO actually can be seen as a YES in certain circumstances. Reminds me of the General who said "We are not retreating we are just advancing in a different direction".
It is amazing that whenever there is a possibility for misinterpretation the misinterpretation always seems to favour the big boys rather than the customer.
We shall be advancing this claim and are quite happy to let the legal system give a ruling.