Diving Duck, happens all around the world every day, angry pax, WX problems, engineering problems, you have been there, so have I, on many occasions, and with 35 years with TAA let me assure you, there were many times the Red Eye did not get away. Yes the PAX waited hopefully in the terminal, so did we, were they angry and tired, yes, did they abuse the ground staff, no, did we have ever have to call the Wallopers because of PAX behaviour, unthinkable, thats the difference, people had manners then, they don't now, they seem incapable of thinking beyond their own needs. The engineers did their best, but could not in all honesty sign the A/C out, being PER, you cannot drag one out of the hangar, or have a crew rearing to go, sh%t happens, far better to be a day late, then part of a smoking black hole,try telling that to these idiots whose abuse was so bad that the cops were called, as I said, just another example of society breakdown.