sudden twang - I agree, getting the pilots perspective would compliment this research nicely.
For example, one question given to cabin crew is 'How often do the pilots give the cabin crew a briefing?'. Give the same question to the pilots i.e. 'How often do you [as a pilot] brief the cabin crew?', you'd hope to get roughly the same response, but I wonder if you would?
CRM is about information flow in both directions i.e. cabin to cockpit and cockpit to cabin, and both are equally important. But it seemed more sensible to me to start with the cabin, since cabin crew CRM is in it's infancy compared to pilot CRM, and has only recently been legislated.