PPRuNe Forums - View Single Post - Qantas will be dead in 6 months
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Old 5th Jul 2009, 03:05
  #303 (permalink)  
Stationair8
 
Join Date: Jul 2007
Location: Australia
Age: 58
Posts: 2,219
Received 72 Likes on 38 Posts
In the last ten years I have paxed with Ansett, Kendalls, Qantas domestic and international, Jetstar, Virgin Blue, AirNorth, National Jet, Eastern, Sunstate, Southern Australian, Impulse, Rex, Singapore, Cathay and KLM.

Singapore is a far superior product to anything that Qantas offers, and that includes from the start of checking in to the way your are looked after inflight.

As far as domestic fllights go AirNorth and National Jet staff seem to understand the concept of looking after the customer and that wins them repeat business, and they go out of their way to provide a good service.

Plenty of companies in Australia have failed over the years, through not giving a stuff about the customer and concentrating on management's bonuses etc.

If I was as good looking as Sir Les, I would be very happy.
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