The airline that passengers choose to fly with is not based on Cabin Service or air fares alone as a lot of posters on this thread believe. Look at the picture as a whole.
Look at...
-Routes the airline operates
-Price of fares
-Quality of service on the ground and in the air
-Pressure applied to pax by Travel Agent or the person/organisation paying the bill
-Terms of any contracts an organisation gains that stipulates carriers to be used
-Added benefits to the passenger (rather than his/her organisation)
There's a whole host of things to be considered... notwithstanding that everyone can improve their performance I don't care how good one is.
Calm down please.