Send Clowns,
I'm not surprised when you say that Bristol students get the best response times in your experience. When I was looking for information from schools, they were the second quickest in getting back to me, and this was a big factor in choosing to study with them. (Can't actually remember who the quickest was - I have the full list at home, but whoever was quickest I rejected for some other reason.)
I can also confirm that, now I'm well into my studies, there response times are excellent. I generally e-mail my progress tests to them, and always get a response within one working day (with one exception, when Noush apologised for the delay, which was because she was away from the office for a few days).
I can't help think that the fast responses to initial inquiries and the fast responses to progress tests are connected.
(Although admittedly, as Delta Wun Wun says, there have been many complaints here about the admin part of OATS, but none at all about their instructors - and this contradicts my assertion that the two are connected.)
FFF
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