[Ummm,
Dallas Dude - I don't think you read the various articles properly. For 75 minutes, the USSS agent was 'run through the hoops' -
ie he was there - and the
departure of the flight was delayed. There was therefore no need to 'put out a call for him' as you claim.
75 minutes is more than sufficient time for the paperwork to be sorted out (which I am informed merely required the validation of AA - in the same way that a passenger ticket would under similar circumstances); and for AA Security to contact the USSS. I am told that AA Security was not even informed of the situation; which is in itself rather strange as the agent was getting rather upset with AA by that time - having been well and truly messed around by them.
As for AA supporting the pilot - don't you think that might have more to do with them needing to keep the APA on side when they are asking for salary 'givebacks'?
A very happy, prosperous - and above all, safe - 2002 to you and your colleagues as well.