But not as bad as
- To ensure a continual customer focus the Director of Customer should liase with the Branch Chairman or convener of the relevant union branch in order to discuss the nature, extent, and time scales of the disruption.
The Branch chairman ensuring customer focus.... I had to check my diary to see it wasnt April 1st.
Note to BASSA leadership, you dont run the airline. Willy does.
And whats the Director of Customer?
This document was put together in the pub on thursday night during the quiz wasnt it? Its the only way it makes sense.