Wonderworld
I looked at your site and WOW some people are unhappy!!!
Although you have to take into account that not everyone goes away unhappy!!!
Just a little curious--but what exactly does QF's (or any other airline for that matter) 'complaint dept' do. I mean this as a serious question. Do they just file complaints and give the customers a place to vent or are they also continually using this information to suggest areas of improvemnt for the company.
love SMILE
