Originally Posted by Stall Pusher
Why do people here pontificate about things they have absolutely no idea what they are talking about?
On the inside of the four page A4 GPM forms, there is a tear off sticky strip so that it can be closed and the comments enclosed remain private. Virtually all GPMs handed back are stuck together.
Rubbish, having worked at LHR I am perfectly qualified to point out that on nearly every flight I ever did I had the standard line "which passengers are the nice ones so I can give them the survey". To imply this is a minority is too false.
Originally Posted by Stall Pusher
The reason why Heathrow based crews score higher is because there is not the turnover of staff as there is at LGW. Crews are more experienced and professional. Reducing crew compliments will prove the point that the service onboard will be dumbed down to Gatwick satisfaction levels.
Or that LGW don't have the time available on board to cherry pick the recipients of the GPM. Both bases have people below par (a minority thankfully) and to imply it is unique to Gatwick is either naive of you or just plain ignorant/rude.
From the BASSA proposal
On the 777 3 class aircraft at LGW swap a purser for a main crew member, subject to training and flying experience. (last night this said in line with LHR but I am glad they have edited this to reflect that being untrue)
So the one thing that BA have asked for from LGW BASSA is happy to give up without a fight whilst attempting to protect themselves at LHR as much as possible. Little wonder there is a waning support for the BASSA front at LGW. The BASSA/Amicus reps worked hard to have a purser reinstated at LGW on the 777 and now the senior LHR reps seem happy to forfeit that achievement.
The more I read the more I am stunned by BASSA's stance. The trouble is the only victims will be the staff many of whom are good friends and I really worry about in these hard times.