PPRuNe Forums - View Single Post - BA customer service, what a joke!!

25th June 2009 | 19:04

#20 (permalink)

Michael SWS

Joined: Feb 2008

Posts: 171

Likes: 0

From: London

I am not saying that there was no contract, merely that advising the passenger of a change of schedule 5 months ahead of the travel date and offering the choice of alternative routing or full refund almost certainly does not breach that contract.

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