Originally Posted by Seat62K
I've just heard about someone... - apparently...
Hearsay
and assumption don't really make a very convincing case.
Originally Posted by Scumbag O'Riley
You could always take the refund, book convenient travel to MCO at lowest reasonable cost, and request BA compensate you for any losses you have incurred due to their breach of contract.
You'll probably find that the action that BA has apparently taken, while regrettable and somewhat puzzling, does not constitute an actual breach of contract.
From what man friday has said, it is difficult to understand why BA took the action they did. But we have only heard his version of events, and it would be useful to hear BA's side of the story, to get a balanced impression of the circumstances that led to the change in routing and apparent intransigence on the airline's part. After all, BA's terms and conditions state that
Passengers whose flight is cancelled, shall have the choice of either:
- Re-routing, under comparable transport conditions, to the final destination of the ticket presented at check-in at the earliest opportunity or at a later date at the passenger's convenience, subject to availability; or
- A refund payable to the person who purchased the ticket.
These are rights under EC Regulation No 261/2004, not at the airline's whim, and thus it all seems to hinge on the definition of "under comparable transport conditions".