Wrong Flight
Serious question here folks please. On boarding a flight home the other day there was a bit of commotion further down the cabin about seats already being occupied when embarking passengers had the tickets still in their hands. We were checked on to the aircraft by 2 separate CC BUT and it is a big BUT, we were on the WRONG flight!!!!
Awhole train of people were then asked to disembark in order to board the correct flight further away. How could this happen and what is your take on it?
Thanks.
BTW it was a well known UK airline.