Ladies and Gentlemen,............
...............................
......................argumentative telephone calls will no longer be tolerated and will likely result in disciplinary action. Please be aware that from now on, all telephone conversations to Crew Scheduling will be recorded.
I understand that the problems above are due to only a very small number of crew but I think it important that you are made aware of this. Please accept my apologies if none of the above applies to you.
Please feel free to contact your Fleet if you have any questions or comments. ................
