Further to davidjohnson6's posting, there is a real danger that Ryanair is creating a significant pool of would-be customers who are rendered UNABLE to use the company's flights in the future. We all know of people who are not internet connected, and some (often older people) who do not have the facility to check-in online. There are many people who MUST take significant luggage away with them on their travels, eg. accessories for babies, kit for long stays in holiday homes abroad, sports equipment etc. If Ryanair's actions actually exclude these travelers from their pool of potential customers, then life for Ryanair could become increasingly difficult. There is already a hardcore of customers who avoid Ryanair due to customer service issues; if they now exclude a wedge of willing customers who would otherwise be minded to avail themselves of Ryanair flights, their wares will end up in pursuit of an ever-shrinking customer-base.
Opinions, flames and comments welcome!
SHED.