BA customer service, what a joke!!
Just been informed by BA that my flights, booked a month ago, from GIB to MCO via LGW have been cancelled
Reroute of GIB LHR LGW MCO offered with no assistance with the connection between LHR LGW for 2 adults a 7 year old and an infant.Bearing in mind the original route was chosen to enable us to check our bags right through with minimal fuss.
When enquiring of BA if i could route GIB LHR MIA i was told i could if i was willing to pay £700 extra. Having checked BA.com the prices are the same for both route!, but as the price had gone up since my original booking i would have to stump up the extra.
The attitude was take it or leave it, put up with the reroute or take a refund!
How dare BA slag off the lowcost airlinesand their charging practices, customer service my arse, no wonder theyre going down the pan with that attitude, its the last time i book with them.
Last edited by man friday; 23rd Jun 2009 at 18:27.