Oh dear. we're at Snob Factor 9 today, aren't we boys? "They should stick to Blackpool"... have a listen to yourselves. How do you cope with mixing with the peasants in the airport concourse?
It is a non-story in several ways but IF and it's a big IF the story has the facts correct:
1. The pilot / crew must have poor communication skills
2. I don't care who you are - if you're queuing for a flight and the arrivals are kissing the ground / sobbing / telling you not to get on the plane, you're seriously going to consider not boarding the thing!!
However, there's bound to be buckets of over-exaggeration in this story. Just try to show your fellow man a bit of love, eh?