Kelly,
Don't complain to the Commission - Implementation of the Regulation is the responsibility of the Member State - the AUC in your case. Brussels has no authority and frankly they have no competence what-so-ever!
However in my post to Geoff I mentioned that the intention of the payment of compensation for cancellations was to dissuade airlines from cancelling flights for commercial reasons. It was never intended that compensation should be paid if the flight was cancelled for technical reasons.
You mention your flight was delayed (for 20 hours) and you chose to rebook yourself onto another flight. The EU regulation does not provide for compensation in case of delays. Since the flight wasn't cancelled the two fingers that Thai showed you, although rude, were correct. Compensation is not applicable in your case.
Last edited by ExXB; 19th Jun 2009 at 19:50.