Take3Call5
My sources have indeed been busy.
Point 1 is that CXSS is a COTS product – delivery as such by LM.
Point 2 the problem is indeed complex but the symptoms are apparently easy to deduce and as NERC Dweller states, is VERY easy to correct. I stand by my earlier comment. With the correct skill sets available at the time, this would have been identified and recovered immediately (I believe the term is workedaround – not fixed). Call me old fashioned but we should not be costing our airline customers millions of pounds whilst using the operational system as a LM test harness.
Point 3 if this is a complex ‘fix’ it will undoubtedly cost hugh amounts of money to implement a fix. If the problem is VERY easy to deduce and recover from, WHY fix it at all! (after all, how many times a year do you have to reboot your PC).
The results of the investigation will make interesting reading but I have my doubts if NATS can admit it’s mistakes to itself let alone the world on this one.
