Originally Posted by
Pontius Navigator
Seems two possibilities:
One is for an operations officer with a modicum of training to act as a brains trust. The second is for a pukka engineer from the shop operating on a rooster as an extra duty.
Either way there would be no question of being 'on call' as this incident appears to have been all over between 4 and 14 minutes. I suspect that this would provide a conclusive arguement why it is not reasonable to have an engineer on duty.
Most major airlines already have this in place. (at least mine does). Major Airlines are 24 hour operations and there is always some one to talk to.
In a matter of minutes we can be patched into Maintenance Control, Duty Pilot, Chief Pilot, or anybody else we desire to speak to using SATCOM and/or ACARS.