PPRuNe Forums - View Single Post - Swanwick, Refunds. EZY: "Yes", BA: "No" !!??
Old 20th May 2002, 09:08
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paulo
 
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OK, some questions then:

1. What %ge of passengers were offered hotels (those with cancelled flights, rebooked flight being the following day)?

2. What was the policy on refunds for passengers who could not use the next day flights? What %ge of passengers were offered a refund?

We've established that on Easyjet, answer (a) is 'none', answer (b) is 'everyone'.
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