Chomeur
I sympathize with you.
NJE used to play that game. Their attitude was the result of a big dose of "hard ball" and an over dose of testosterone. "We can kick big arse" type of guys.
Now the NJE cheerleaders will argue "well we are a big company and you get this sort of thing". Not so. BA don't attract anywhere near the venomous posts that NJE have written up on this site. VS is slightly different for obvious reasons......