ProM
They have reduced long term costs
........most definitely!!
Paid a dividend for the first time
.....
Kept the service standard
.....jury still out on that one:
Has it ever occurred to you that ATCOs/ATSAs and Engineers that are "Happy" little Bunnies make for "SAFE" little Bunnies.
There are also a lot of very good experienced staff that other countries would welcome with open arms..perhaps management are the ones under-estimating.
but you underestimate them at your own cost
your tone sounds a little threatening..is it??