Take3Call5,
I think that Tanglefoot has hit the nail on the head. I know that it's the guys at the coalface who will always end up digging us out of whatever hole we're in, be it an engineering or ATC one!
I was referring to management metaphorically "fixing it" by allocating the resources required (both in terms of cash and manpower) to do the job properly with a new (and unproven, at least operationally) system.
The first step on the road to recovery is, after all, admitting that you're sick
