Twiggs Qantas Arrogance
I am a customer.
I spend more time on Qantas Competition than you do.Unless you are a Ghostrider.I therefore am in a better position to make comparisons than you.
Over the years I have contacted your Customer Service Department and have generally received the same reply as your response.That is we, Qantas, are doing a fantastic job and you are a minority.
Qantas Inbound market share is declining
Provide some validation for your assertions.
If my comparisons are questionable who then do you compare yourself with?
British Airways?
Another arrogant corporation also in rapid decline
The other business people I talk to,some in Qantas Lounges,are roudly pissed off with your airline and its arrogant contempt for its customers.
Other airlines might be reducing staff now.Qantas has been doing it for ten years.
Admit your mistakes.Listen to your customers and lift your game or go the way of the dinosaur