Nothing will affect market confidence more than if it looks like the management are trying to hide something.
Sad fact is that everything BA do and say makes it look like they have something to hide. Maybe things are worse that their results would suggest? I thought they had done pretty well to limit the loss.
The city generally respond well management that acts decisively in a crisis. Taking the LCY announcement as a case in point this is reactive to circumstance outwith management control - nor proactive, taking account of prevailing market conditions. I think had it been the latter BA would have been seen acting to stave off future losses. Using the excuse of a damaged aircraft makes it look very lame.
I will speculate now that Willie Walsh will be gone by the end of September which will be good news for shareholders. BUY.