it takes a lot to make a person hate a group of people so much, unfortunately those team managers don't even have to try, the mere sight of them just makes me sick already.
Incompetent workers should be sack and not allowed to manage people. Simple as that. We all do know that none of these so called "managers" will land "managerial" position in a normal company say BHP or NAB. it's abnormally low standards that foster this behavior.
last check, managers are supposed to manage their people so that they all become more successful than the manager who managed them in the first place, something tells me Qantas rewrite that to managers are there to make sure the people they manage stay as unsuccessful as they can make them.