I'd like to hear the full story on that one.
So would we twiggs,so why don't you tell us?
If the delay was that enough time to do a meal service then it's long enough to send the pax back into the terminal.If it was not then just keep the pax informed as much as you can and start the IFE.
The CSM in question should be hauled over the coals for doing it but then we all know about the favoured ones.