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Old 21st May 2009, 06:12
  #27 (permalink)  
crewmeal
 
Join Date: Feb 2003
Location: BHX LXR ASW
Posts: 2,272
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'I am still amazed that when you pay less to fly than just about any other mode of transport that people still expect 1950's BOAC service from Cabin Crew
It depends on what you mean by service. If you mean manners and being approachable and friendly then yes, what's wrong with that? If you mean product that is offered, then times have certainly changed.

I was on a BMI flight to the Middle East recently when this family of 3 were abused by a French Stewardess because the child was sitting in a seat and not on the mother's lap. She tore into this poor woman and threatened to have her 'offloaded' if she didn't put the child on her lap. Now I know many people from the Middle East don't speak much English and probably wouldn't understand the verb offload, but her body language and gestures were insulting to say the least. If I'd spoken to someone like that when I was flying I'd have been out the door.
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