At least one UK operator has a 'dispensation' from the CAA for the computer-printed name to be counted as an acceptable signature. This is because (with that operator at least) the person preparing the loadsheet is not the despatcher but somebody at the other end of a computer link. I suggest complainants on this matter check first whether this dispensation applies. If it does, and the loadsheet is prepared remotely, coercing the despatcher into adding a manual signature doesn't do anything because (s)he didn't 'prepare' the loadsheet (although the despatcher and the commander are required to make a physical check that the load is as shown on the loadsheet).