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Old 8th May 2009, 21:45
  #46 (permalink)  
WHBM
 
Join Date: Oct 2002
Location: London UK
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Originally Posted by ifu05596
Can you name another airline that refused to use an ambulift (no weather issues) and takes the patient out to the aircraft in a rusty wheelchair covered in bird excrament?
Special handling of disabled passengers at the airport is the responsibility of the airport owner under European Regulation 1107/2006. If you don't think the procedures put in place are appropriate or compliant please take it up with the airport operator rather than attributing this to any of the airlines who operate through there. The same goes if you don't like the car parking charges or anything else about the airport facilities.

If the health authorities are booking space on aircraft which are inadequate for the condition of patients, cannot dock to the ambulift, etc then that is something to take up with the health authorites, to ensure that they book space on or charter aircraft of adequate capability rather than the cheapest option and hoping the poor crews will somehow work it out on the day.
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