My Panshangar experience was equally unfriendly. The guy I phoned for PPR did not know what I was talking about but we both decided I would just turn up. No briefing so no advance warning of the stroppiness to come. We got a row for not wearing hiviz jackets despite most of the folk on the airfield not wearing them. We parked in the wrong place and had to start up and relocate. We had attempted to get instructions on the radio but without success.
On the positive side we met some friendly folk there who we were more than happy to meet. The catering was excellent and served by friendly waitresses.
I guess all airfields can have their off days but I would go back.