Ellen is trying to do her job as best she can, as were the pilots on the EK407 that sad day. There is a reporter IMO Opinion who has opened up a line of voice if you peeps choose to vent your concerns other than on this site. It was not just the pilots fault!! The management have accpeted NOW the company made a mistake as they are publishing the new procedure for TOW calculation which removes possible errors the crew made that day.....so was it all the crews fault? Possibly the company could back up the calculation on the loadsheet that prints into the cockpit but that would be liablity other than the pilots and they are easy to fire (10 in a week). What about the Lufthansa technique of uploading the speeds like we do the flightplan, then get the pilots to check the calculation, but then again leave it to the pilots as they are easy to fire (10 IN A WEEK). It was a rule book made by the company that was as fallible (erroneous) AS THE PILOTS MISTAKE THAT DAY, SO WHO WAS TO BLAME????? THERE WAS MORE THAN 1 SET OF MISTAKES IN THE COCKPIT (COMPANY) THAT DAY!!