What makes a good charter pilot?
I'm hoping pprune's experts might be able to help me out.
I'm putting together a presentation for a group of upcoming CPL students about what makes a successful charter pilot. I have my own ideas and opinions given my background, but I'm hoping for some fresh thoughts from others that have been there, done that (or still doing that).
Examples might be how you prepare your aircraft prior to the passengers arriving or what you do en-route to keep them happy. Even thoughts from employers about what makes a good pilot would be useful.
Fingers crossed that this thread doesn't de-rail into a 'today's pilots are lazy' or Gen Y bashing session.