It would appear that the worm is now starting to turn. The trend with both Servisair and Aviance now seems to be to push for increased charges to get to a level that makes the business viable. This has resulted in some changes in HA's around the country, and some new base openings for existing opens. The only one bucking the trend seems to be Swissport, they have gone from charging at least breakeven to going as low as it takes to keep/win the business.
If only they would all sing from the same hymn sheet the good staff would stay and service levels would improve
