Not disputing that there might be some lazy/incompetent FA's out there.
But have you people ever thought about what kind of management these FA's work under?
If a pax complains to management in the companies mentioned here, does management back up their cabin crews?
Or does it send an apologetic letter to the complainer and calls in the "offending" FA for a warning?
In our mob, we all know that on this front management will back us up. So we don't have to be afraid to speak out, forcefully at times, and tell pax to sit-down-right-NOW.