Western Digital
Bought a WD 500gb "My Book Essential" hard drive last Sept.
Used as second level of Archive, Lots 'n lots of Aircraft photos plus Family Misc.
Further back up on Cds/Dvds, Thank goodness!!!!!
Went to use Drive yesterday, dead as the proverbial DODO.
Does not power Up.
As it was a Sunday I went on the internet to check Known Problems etc.
Pages of similar problems, Conclusion NOT RELIABLE.
Contacted WD support today, useless is an understatement.
Exchange unit only.
No consideration of repair to see if "data" could be saved , pointed to third party Data recovery.
Quoted £350+ to recover.
Lesson to note ,Do not depend on External hard drive as an "Archive"
When looking at Drives check what follow up support may be available if the worst happens.
Last edited by Old Photo.Fanatic; 28th April 2009 at 10:29.